Turn Website Conversations Into Dealership Opportunities
Connect with visitors while they browse your website. Answer questions, arrange the next step and keep the conversation connected to the CAMS system your team already uses.
See CAMS Live Chat in Action
A 79-second look at website conversations connected to your dealership’s daily work.
Highlights with on-screen captions · No audio
Watch the full demonstration on YouTube (6:20)
More Than a Conversation on Your Website
Bring customer enquiries into your sales and service workflows.
Reply Directly Inside CAMS
Respond to website visitors from the same system you use to manage your dealership. Keep conversations close while working in CAMS.
Know Which Vehicle They Mean
Keep vehicle enquiries connected to the stock number and vehicle context, helping your team answer relevant questions.
Continue by SMS
Offer visitors the option to switch to SMS so the conversation can continue after they leave your website.
Arrange Test Drives
Move from a vehicle enquiry to a test drive appointment and manage the next step in your CAMS sales calendar.
Connect With Service
Help customers request service appointments and bring those enquiries into your CAMS service workflow.
Keep the Conversation
Refer back to conversation history so your team has context for follow-up. Visitors can also request a call when they prefer to speak with you.
From First Question to the Next Step
1. A visitor starts a chat
A shopper asks about a vehicle, a test drive or service while visiting your dealership website.
2. Your team responds in CAMS
Answer the enquiry with the conversation available inside your dealership system.
3. Keep the opportunity moving
Continue by SMS, arrange an appointment or follow up with a phone call.
Bring Your Website Conversations Into CAMS
See how Live Chat can support your dealership’s sales and service team.
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